Returns & Exchanges Policy
We want you to be fully satisfied with your Hurom juicer; if you are not, you can return your purchase within 30 days of delivery for a full refund. Please ensure all items are returned in their original packaging with all included accessories and parts.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process and receive a return authorization.
Pack Your Juicer
Carefully place the product and all original components back into the Hurom shipping box to ensure safe transit back to our facility.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any old labels.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing